A WD 500GB arrived in our company before 20 days with troubled heads.
When opened it was found, as shown in the photo, that the surface is scratched. With a lot of patience and attention after twelve disc reading days, we recovered 56% of the data.
For this reason we advise that the process of recovery begins at the moment you spot a problem with your hard drive. Never insist read your data when you see that something does not go well. Shut down your computer and send the disc to a qualified technician. Persistent effort can lead to disastrous results on your data.
