There are several causes where damage might occur on a hard drive. A mechanical damage may occur to the drive. This may occur either due to overvoltage or due to power interruption, failure of power. Also the drive may be dropped down, where we also have a potential mechanical damage.

Drives, other than mechanical failures have software. Anything that prevents the computer to start normally, errors in software, the computer abnormal termination and installation of unwanted programs (viruses) can cause damage to the software of the drives.
Another reason that may cause damage to a disk is the human factor.

When a problem is created in the hard drive, immediately switch off the computer and contact us. In several cases the continuous attempts to read data from a failed drive result in permanent data loss.


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    Stop any action on your computer and shut it down or any storage media damaged. Don’t, you or any of your friends. computer technicians, try to read data from a damaged storage media. This can result of a permanent damage of your hard drive. Keep the device off and contact us.

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    Contact us by phone to discuss and solve your issues concerning your valuable data. You can also contact us.

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    If you are ready to send us the hard drive please put it in a box with safety add your contact info and send it for free via Speedex. If you are abroad please contact us to advise you with details of sending us the hard drive. You can also bring it by yourself to our company.

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    When the drive arrives to our company we do a check for Free to find out the damage. We also determine if the data are recoverable, the percentage of good data, the cost and the time of recovering your data.

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    If you accept the quote we begin the data recovery procedure. If we don’t proceed you can come and pick your drive from the company with no any charges. In case you want to send it back there is a 10,00€ charge.

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    When your data are successfully recovered, we will contact you to confirm the integrity of the data, pay us and receive the data. If you want we can send it with courier, you can check your data via a list, we arrange a payment method and we send the data.

Still have questions?